Özet:
Service-learning, a major reform in higher education, is considered essential for
developing citizenship for the 21st century. This paper reports a study aimed at
investigating the problems and challenges faced when implementing servicelearning in pre-service education of teachers of English as a Foreign Language
(EFL) and carried out in the Sultanate of Oman. The study also investigated the
strategies that could possibly be used to overcome the challenges. A two-part
questionnaire was designed and administered to a sample of 65 respondents
comprising EFL instructors, pre-service student-teachers, administrators and
administrative support staff. The first part of the questionnaire included 26 items
covering 5 dimensions of challenges and the second consisted of 14 dimensions
that covered a total of 77 strategies for overcoming the challenges identified. In
general, the challenges were perceived to present serious problems in
implementing service-learning; there were no significant differences between
respondent groups on account of gender. The study also found that the strategies
suggested were perceived to be very helpful in overcoming the challenges with no
significant differences between faculty and administrators.
