Özet:
Abstract
The aim of this study is to examine the problems faced by novice school heads and
solution suggestions for them. The sub-problems of the study are the opinions of the
school heads about the problems they face and possible solutions for them. Other
sub-problems are the similarities and differences of these problems according to the
type of school, seniority, gender and number of students. The research was planned
as a qualitative pattern with phenomenology design. Content analysis was used to
analyze the data. In order to obtain in-depth information about the problems
encountered by the new school heads and their solutions, face-to-face interviews
were deemed appropriate for the purpose of the study. The study group of the
research consists of 25 new school heads who started to work in the schools of the
Ministry of National Education between 2016-2018 years in Bornova, İzmir. Diversity
of school heads and deputy heads has been achieved by selecting them from
different school levels. According to some results of the study revealed that school
heads who participated in the study stated that they lacked knowledge about the
task because they did not receive any training, so they indicated that they had
difficulty adapting to the task. Furthermore, they noted that that lack of accountants
in school’s familiar with TEFBIS (Education Financing and Education Expenditure
Association Management System in Turkey), KBS (Public Information System), TIF
(Movable Transaction Receipt), ISG (Occupational Health Safety), TKY (Total Quality
Management), DYS (Document Management System) and such increased their
workload and caused time loss. The school administrators who participated in the
study also mentioned the parents' unnecessary complaints and not being involved
in the solution of the problems in the school. In terms of the results and suggestions
for executives, new heads were found to be in need of pre-service trainings including
DYS, TIF, KBS, ISG and accounting as well as education management in cooperation
with the Ministry of National Education and universities. It was revealed that a
master's degree should be given in education management, inspection, planning
and economics.
Keywords: Education, School management, New heads, Managerial problems
