Violence experiences and solution approaches healthcare workers in emergency department

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dc.contributor.authorCengiz, Zeliha
dc.contributor.authorKömürkara, Sema
dc.contributor.authorGürdap, Züleyha
dc.date.accessioned2026-04-04T13:14:36Z
dc.date.available2026-04-04T13:14:36Z
dc.date.issued2024
dc.departmentİnönü Üniversitesi
dc.description.abstractThe study aimed to evaluate the prevalence of violence against healthcare workers in emergency departments and identify solution approaches. The research, utilizing a descriptive design, was conducted with 149 health workers employed in the emergency units of a research hospital. Data were collected using a survey form constructed based on the literature. Participants' 92.6% experienced some form of violence, with 92.8% of these individuals subjected to verbal abuse. The main causes of violence were identified as the perpetrator justifying their behaviour (42.0%), refusal of requests such as prescriptions or reports (50.0%), and dissatisfaction with treatment (41.3%). 40.6% of health workers filed a code white report, and 36.2% stated that no action was taken against the aggressor.83.9% of health workers indicated that legislation, 70.5% code white, and 55.0% reported inadequate security measures. Health workers suggested implementing deterrent penalties (18.1%) and increasing security measures (17.4%) to reduce violence. A significant difference was found between professional experience and exposure to violence, as well as the types of violence encountered. Additionally, an important significant difference was identified between the profession and the gender of the perpetrator of violence. While physicians and other professional groups are generally subjected to violence by men, nurses and midwives experience violence from both women and men, as well as both genders together (p<0.05). The study found that emergency department health workers face high rates of violence and existing measures are inadequate. In this context, it is recommended to review existing legal regulations, ensure continuous and visible security, and enhance the effectiveness of code white protocols.
dc.identifier.doi10.5455/medscience.2024.05.045
dc.identifier.endpage536
dc.identifier.issn2147-0634
dc.identifier.issue3
dc.identifier.startpage527
dc.identifier.trdizinid1282458
dc.identifier.urihttps://doi.org/10.5455/medscience.2024.05.045
dc.identifier.urihttps://search.trdizin.gov.tr/tr/yayin/detay/1282458
dc.identifier.urihttps://hdl.handle.net/11616/107319
dc.identifier.volume13
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.relation.ispartofMedicine Science
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_TR_20250329
dc.subjectSağlık Politikaları ve Hizmetleri
dc.subjectTemel Sağlık Hizmetleri
dc.titleViolence experiences and solution approaches healthcare workers in emergency department
dc.typeArticle

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