Investigation of the relationship between E-health literacy and attitudes towards the use of telehealth services in individuals applying to tertiary healthcare

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dc.contributor.authorTetik, Burcu Kayhan
dc.contributor.author, Adem
dc.contributor.authorKorkmaz, Yavuz
dc.contributor.authorBeler, Mehmet
dc.date.accessioned2026-04-04T13:14:32Z
dc.date.available2026-04-04T13:14:32Z
dc.date.issued2025
dc.departmentİnönü Üniversitesi
dc.description.abstractTelemedicine is a key component in improving healthcare delivery and accessibility, especially when distance poses a challenge. With the increasing digitalization of healthcare, this study aimed to investigate the relationship between e-health literacy and attitudes towards telehealth services. This cross-sectional study included 385 patients aged 45–65 who applied to a family medicine outpatient clinic at a tertiary care center. Participants completed the E-Health Literacy Scale (e-HLS) and the Attitude Scale for the Use of Telemedicine Services (ASUTS). The mean age was 52.67±6.39 years; 86.5% owned mobile phones with internet access, and 66.2% used the E-Nabız application. In case of a health problem, the Family Health Center was the most frequently visited institution (49.6%), followed by State Hospitals (23.9%). A moderately positive correlation was observed between e-health literacy and attitudes towards telehealth services (r=0.485, p<0.001). Multivariable linear regression showed that each one-unit increase in e-health literacy was associated with a 0.956-unit increase in attitude scores (p<0.001). Higher attitude scores were found among males, individuals over 50, those with education above high school, E-Nabız users, and participants who considered the internet useful and important (p<0.05). The findings suggest that improving e-health literacy may positively influence acceptance of telehealth services. This can be achieved by enhancing access to digital health platforms, developing user-friendly technologies, providing education and awareness programs, and involving healthcare professionals in promoting digital health literacy.
dc.identifier.doi10.5455/medscience.2025.06.152
dc.identifier.endpage974
dc.identifier.issn2147-0634
dc.identifier.issue4
dc.identifier.startpage969
dc.identifier.trdizinid1369787
dc.identifier.urihttps://doi.org/10.5455/medscience.2025.06.152
dc.identifier.urihttps://search.trdizin.gov.tr/tr/yayin/detay/1369787
dc.identifier.urihttps://hdl.handle.net/11616/107294
dc.identifier.volume14
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.relation.ispartofMedicine Science
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_TR_20250329
dc.subjectTıbbi İnformatik
dc.subjectTemel Sağlık Hizmetleri
dc.titleInvestigation of the relationship between E-health literacy and attitudes towards the use of telehealth services in individuals applying to tertiary healthcare
dc.typeArticle

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